The world's top solutions for your questions
To solve your challenges as quickly as possible: 14 solutions for the most common questions, compiled by our experienced experts. For all other issues, we are available around the clock and right in your area.
General Questions
With our global network of over 40 subsidiaries and joint ventures, we are always close to you and ready to help! Our service specialists are not only extensively trained on OLTCs but can also support you with various transformer services.
Further informationIf a protective device of the transformer and/or OLTC has responded, or if there is a technical issue with one of our products causing downtime or interruption, please contact our 24/7 service hotline.
(Email service@reinhausen.com or Phone +49 941 4090 2000)
Condition Assessment
The scope of data collection is tailored to your specific requirements and the condition of your transformer. Based on this, we recommend suitable methods such as visual inspection, infrared thermography, oil analysis, and electrical measurements. Additionally, master data, service reports, and factory acceptance test (FAT) documentation are taken into account to ensure a comprehensive assessment.
Further informationOur application supports asset evaluation, but we rely on the expertise of our specialists. Every condition assessment is performed by an MR expert, ensuring the highest quality. We follow internationally recognized standards such as IEC, IEEE, and ASTM.
Further informationDigital Refurbishment
Solutions like ETOS® and TESSA® APM are built with advanced security features to protect your data. TESSA® FLEETSCAN 2D is hosted exclusively on MR servers in Regensburg, Bavaria, Germany. German data protection laws apply, and NO third party has access to your information.
Further informationDigitize your transformer with ETOS® and retrofit smart sensors like MTRAB®, MSENSE® DGA 3 and more for real-time monitoring and predictive maintenance.
Further informationLifetime Extension
To ensure continued availability and avoid the need for transformer replacement, we offer a range of tailored lifetime extension measures. Our first recommendation: begin with a condition assessment using TESSA® FLEETSCAN 2D. This provides a solid technical and economic basis for making informed modernization decisions.
Further informationUpgrade your transformer with smart sensors and monitoring systems for quick and effective performance improvements. Replacing components such as bushings or cooling systems can also extend service life. A retrofit from OILTAP® to VACUTAP® offers a major step toward reliable operation. For more extensive upgrades, even full OLTC replacements are possible. We offer a wide range of modernization solutions to meet your needs.
Further informationSubstation Services
We offer visual inspections, thermographic analysis, SF₆ diagnostics, and a range of electrical measurements—including DRM, timing, contact resistance, motion analysis, and minimum pick-up testing—to assess the current condition of your circuit breaker.
Further informationFor decades, we have employed service professionals with deep expertise in power transformers. The development of on-load tap changers (OLTCs) demands comprehensive knowledge of transformer design and calculation—an area in which we excel as a global market leader. This technical leadership is reflected in our development departments and directly benefits our service offerings. Through the strategic acquisition of qualified subsidiaries, we continue to expand and strengthen our practical know-how.
Further informationOther Questions
Inspections should be performed regularly – at least every one to two years. In critical situations, depending on the condition, daily checks may be necessary, or a monitoring system is recommended.
Further informationSince the transformer will already be offline for OLTC maintenance, this is a good opportunity to carry out additional essential services. These may include:
- Visual inspection
- Electrical measurements
- Functional testing of protective devices
- Thermographic analysis
- Calibration of temperature gauges
- Silica gel replacement
- Cleaning and inspection of insulating components (e.g., bushings, breakers, etc.)
For fast troubleshooting support, assistance with installation and commissioning, or expert advice and training, we are happy to assist you through our remote solutions.
Further informationIf your OLTC is aging and requires frequent maintenance, retrofitting with a VACUTAP® can be a smart upgrade. It offers vacuum switching technology, extended service intervals, improved reliability, and compatibility with modern monitoring systems—all while reducing environmental risks. You can upgrade your OILTAP® to a VACUTAP® OLTC by only replacing the diverter switch insert of the type M with the type VM® or the type R with the type VR®.
Further information